NSU ranks first in five student satisfaction categories

By Alec Horton, Editor-in-Chief

NSU ranks first

From the often-present “fork ’em, Demons” on social media posts to the sea of purple in Turpin Stadium – regardless of whether fans are present or not, calling the Northwestern State community loud and proud would be an understatement.

NSU received results from the 2017 Noel Levitz Student Satisfaction Inventory assessment during the last week of June. Out of nine categories surveyed for the nine UL System schools, NSU ranked first in five of them: instructional effectiveness, registration effectiveness, student centeredness, campus climate and campus services.

Recruitment and financial aid effectiveness and academic advising effectiveness tied second with UL-Monroe and Southeastern Louisiana, respectively; safety and security earned a third-place rating, and campus life ranked fifth.

After ACT discontinued the Student Opinion Survey, the UL System used this assessment in 2013 where NSU was above the national average for public four-year institutions in all nine categories surveyed. This trend still continues in 2017.

Altogether, the UL System ranks above the national average in eight of the nine categories, however, it falls incrementally behind in safety and security.

Averaging all nine rankings shows NSU students are the most satisfied within the UL System by a margin of .04 points. Southeastern Louisiana came in second, and McNeese State placed third.

Though NSU President Dr. Chris Maggio said it was an honor to be ranked so highly, he emphasized the importance of humility and that there will always be work to do to improve the student experience.

“We want to continue to listen to students,” he said. “We want to make sure that we are doing our best to provide good service to our students. I hope the students realize that these offices are really working hard to try to make sure processes are streamlined… If they have a concern, they can let us know.”

Article republished courtesy of The Current Sauce

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