For over 90 years, City Bank & Trust Company has been an integral part of the Natchitoches community, with additional branches located in Campti, Many, Shreveport, Bossier, and a Loan Production Office in McKinney, Texas. As technology increasingly influences how both consumers and businesses manage their banking needs, it is crucial for us to stay at the forefront by offering innovative services. Since April 2024, City Bank has made significant progress by implementing key services designed to help our customers bank more efficiently. These services are provided at no cost to City Bank customers.
Direct Connect (Quicken and QuickBooks) – This service allows you to manage your finances more effectively by linking your City Bank account directly to your Quicken and QuickBooks software.
Positive Pay – Our Positive Pay service is a robust anti-fraud tool that helps protect your business account from unauthorized transactions. It enables you to manage payment risks related to fraudulent checks and electronic ACH items, allowing you to take proactive measures against fraud.
Digital Wallets (Apple Pay, Google Pay, and Samsung Pay) – Digital wallets offer a secure method for storing your VISA debit card information on a mobile device, such as a smartphone, smartwatch, or tablet. With a digital wallet, you can easily make purchases without needing a physical card at various locations, including retail stores, online, and within apps.
Zelle through Online Banking – In addition to being available on our mobile app, Zelle can also be accessed through Online Banking. By providing multiple access points, we allow customers to use this service in the most convenient way for them.
We are also excited to announce the upcoming launch of the ScoreCard Rewards program for consumer and business VISA debit cards. This rewards program will allow our customers to earn points on qualifying debit card transactions, which can be redeemed for merchandise, travel, gift cards, and much more. Stay tuned for more details soon!
“We are thrilled to announce a range of new services designed to enhance our customers’ banking experience and meet their evolving needs. These improvements provide a convenient, secure, and simple way for customers to manage their finances anytime and anywhere. Our dedication to continuous innovation and the integration of technology ensures that our customers benefit from the latest features in modern banking. We eagerly anticipate the upcoming launch of ScoreCard Rewards for all City Bank VISA debit cardholders.” – John Ackel, President/CEO
“City Bank has made significant progress over the past year to increase our suite of services. We will continue to conduct research that addresses the needs of our customers, not only for today but also for the future. As our slogan suggests, “WHERE TRADITION MEETS TOMORROW,” we recognize the importance of our strong heritage while striving to remain competitive in a challenging environment by anticipating future demands. Our employees provide exceptional service, and it is vital that our offerings reflect that high level of service. We invite you to follow us on Facebook to stay updated on the exciting new services being introduced at City Bank.” – Brandon McKee, Chief Financial Officer
Thank you for allowing us to serve your banking needs for so many decades. At City Bank, we are dedicated to enhancing our customers’ banking experiences by providing the services and products necessary for effective and secure financial management. If you have any questions about the services mentioned, please do not hesitate to contact our Senior Deposit Operation Specialist, Joanna Washington, at 318-357-3754 or visit our website at www.mycitybank.com.
