Dr. Nick Governale and his staff help patients keep their smiles bright. To do this, Governale Family Dentistry is holding an Extended Hours Clinic Sept. 25-27 from 8 am – 9 pm. There’s a few spots left for anyone who needs to get their teeth taken care of, even if it’s after school and dinner.
Staff members include Dalia Harvey, Mollie Sparks, Taylor Bryant, Terri Johnson and Karen Scott. Dr. Nick’s wife Elizabeth is involved as well, supporting the day-to-day office operations.
“I enjoy working at Governale Family Dentistry because the people I work with are my family,” said Scott, who works as a scheduling coordinator. “We all work together as a team to insure our patients have a pleasant and positive experience.”
Appointments are required for the Extended Hours Clinic so call 318-352-3830 and reserve your spot now! Every patient that schedules an appointment from 5-8 pm during the clinic will be entered into a drawing to win a custom set of bleach trays (a $400 value). The office is located at 125 E 5th Street.
The office also broadened availability for patients on Mondays with the addition of two new hygienists: Heather Boyd and Carolyn Robin.
It’s important to Dr. Nick and Elizabeth that patients feel comfortable when they come to the office. “We want them to feel like they’re in our living room,” said Elizabeth. “I like those personal touches, like calling each of our patients to check up on them and keep in touch.”
“My job means so much to me,” said Harvey, a clinical and clerical assistant who’s worked at the office for 6 years. “My passion is helping others and I get the opportunity to do so every day.”
While personal relationships with their patients are important, technology plays a big role in office operations. They use a texting system to keep patients up-to-date on their appointments. There’s also new technology constantly coming out to make dentistry better.
“We enjoy constantly growing,” said Elizabeth. “Nick always says ‘You can get a pearl just by learning from other people.’ His passion is learning about new techniques for complex cases involving root canals, dental implants, surgical extractions and wisdom teeth.”
Dr. Nick regularly attends continuing education courses so he can offer his patients constantly evolving treatments.
Financial coordinator and main scheduler Mollie Sparks has worked at the office for 3 years. She is a people person and that’s why she loves what she does. “I love it when our patients leave with a smile on their face,” she said. “That’s what it’s all about. It’s the most rewarding job.”