Shanna Baker: A lender with a love for banking

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Shanna began her banking career with City Bank in September of 1992. As a member of the City Bank family for 26 years, she has held numerous positions. She currently holds the position of Senior Vice President and is the Branch Manager at the Main Office.

“Working for a small community bank gives me the ability to get to know my customers,” she said. I build relationships with them and because of this, I can better help them accomplish their goals at different stages in their lives. It’s about growing with your customers.”

Shanna is a native of Natchitoches and a 1988 graduate of Natchitoches Central High School. In 1992 she graduated from Northwestern State University where she earned a Bachelor’s Degree in Business Administration. She is a 2006 graduate of the LSU Graduate School of Banking of the South.

Shanna always knew she wanted to work at City Bank & Trust. She started submitting applications a few months before she graduated from NSU and was hired part-time.

“My favorite thing about City Bank is it’s truly like a family where your coworkers are there for you through the good and the bad,” said Shanna.

She helps customers with all their lending needs from consumer to commercial. “The thing I love most about my job is mortgage lending because it’s so exciting to help people buy a home, especially if it’s their first house.”

Shanna is married to Ronald (Bubba) Baker and they have two children, Maygan and Cole. Through the years she has always enjoyed being involved in many local organizations and community events. Shanna and her husband are active members of The First Baptist Church in Natchitoches.

City Bank was established in Natchitoches in 1933 and has been an integral part of this historic community for over 80 years. The City Bank family constantly strives for excellence and we pride ourselves on the personal services we offer to all of our customers. As a City Bank customer, you will benefit from a full range of services including internet banking, mobile banking, bill pay, Visa debit cards, Access 24, as well as a variety of consumer, commercial and residential mortgage loans.

For more information go online to or call our main office at 318-352-4416.

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