City of Natchitoches Water System Boil Order

Boil Order

NATCHITOCHES – The City of Natchitoches would like to advise the public that a boil order has been issued by The Louisiana Department of Health for The City of Natchitoches Water System. The water system test showed the presence of Total Coliform (E.coli). The City of Natchitoches cautions all residents who consume water on the City of Natchitoches Water System to bring all water to a boil, let it boil for one minute, and let cool before consumption or use bottled water for consumption. This boil order shall remain in effect until further notice.


Test showed the presence of Fecal Coliform (E.coli) Bacteria in Natchitoches Water System Drinking Water
PWSID # LA1069007 PWSNAME City of Natchitoches


Fecal coliform (or E.coli) bacteria were found in the water supply on the dates shown below. These bacteria can make you sick, and are a particular concern for people with weakened immune systems.

Bacterial contamination can occur when increased run-off enters the drinking water source (for example, following heavy rains). It can also happen due to a break in the distribution system (pipes) or a failure in the water treatment process.


What should I do? What does this mean?

DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a boil, let it boil for one minute, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water.

Fecal Coliforms and E.Coli are bacteria whose presence indicates that the water may be contaminated with human or animal wastes. Microbes in these wastes can cause diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, and people with severely compromised immune systems.

The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. People at increased risk should seek advice from their health care providers about drinking this water.

What is being done?

System flushing and sanitizing in affected area along with additional sampling throughout system. We will inform you when tests show no bacteria and you no longer need to boil your water. We anticipate resolving the problem within the next 24 hrs.

For more information, please contact Natchitoches Utility Department at 318-357-3850 or P.O. 37, Natchitoches, La. 71457. General guidelines on ways to lessen the risk of infection by microbes are available from the EPA Safe Drinking Water Hotline at 1-800-426-4791.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

Part XII of the Louisiana State Sanitary Code (LAC 51:XII) further requires that the notice include the telephone number or mailing address of the owner, operator, or designee of the public water system as a source of additional information concerning the notice.

This notice is being sent to you by Natchitoches Water System, LA1069007. If you have questions about this notice please contact the water system directly: Mr. Charles Brossette, Utilities Superintendent, by calling 318-357-3850.

16 thoughts on “City of Natchitoches Water System Boil Order

  1. Natchitoches is so unique and so special on many levels, both positive and negative. The home filtration system is amazing. Whether addressing this particular boil alert or another, and there will be another, a home water filtration system could be viewed as a necessary appliance like AC or fans. When one lives in a semi-tropical environment it is even more important to protect ones health. Becoming ill from “tainted” water is also costly. Natchitoches water has high levels of many harmful ingredients nearing but not meeting the requirement for boil notifications. Even on good days the water is impure. It seems unnecessary to impune the character of a company bringing a needed service. Many homes in Natchitoches have had water filtration systems for years.

  2. How long does it take for the pipes to clear? Do we need to let the water run for a while first so that the contamination can clear up? Answers PLEASE!!

  3. We never received any notification about this water situation. Then, to add to my upset over this situation, I had eye lid surgery, early morning of the 20th. My instructions were to wash face well with soap and water, no creams. Little did I know that I was washing with water containing an organism that is deadly. They should have let us know as soon as they knew, not 2 days later. Yes, I know they used something on my face immediately before surgery. No matter, I would not have washed my face with THAT CONTAMINATED WATER! So let’s just say, I am furious!

  4. When the city determined the problem on Monday and no public notices other than Facebook, to my knowledge, were sent out, that is irresponsible city management.

  5. Is the water now safe to drink? Can we get updates? I got a text that there was a problem but nothing since… why are we kept in the dark?

  6. thanks Natchitoches.I went out to eat last nite and couldn’t get a fountain
    drink do to the water.

  7. This is nothing new. I’m sure it was probably a lot longer than we were told. As you know, months will have passed before we usually get those letters in the mail anyway telling us that the water was tested and is clear. If they can do Robo Calls about voting, why not about the Water Situation?? How often is the water tested anyway?? Where is the testing done and who does it? Please people do better. You can inform us of things going on on Front Street but not about a PROBLEM with the water that CAN and WILL make US SICK. I guess the bills will now go up because you have to do extra water testing!!

  8. I am not surprised. There is an open cesspool in the middle of my neighborhood. It is located on rental property at the top of a hill sloping down into Sibley Lake. The landowner has run PVC pipe from this sh*t pit to the roadside ditch in front of the pit because my neighbor complained to the landowner about overflow onto his property. Another neighbor has had sewage on his back patio after flood events. The parish and city officials have known about this biohazard for years and have done nothing. The landlord definitely knows about this and has never been fined or forced to remove his sh*t pit. He is under the delusion that it is “grandfathered” in. Some official may have said that in the past so the property could be purchased – but according to DHH the is no such parish ordinance. It sounds like good old boys were doing one another a favor to facilitate the sale without a having a sewage certification from DHH. I wish the Natchitoches Parish Journal would do some investigative reporting on parish wide cesspools – my understanding is that several years ago the parish conducted a survey locating all cesspools in Natchitoches parish but “ran out of money” before completing the mitigation. I would like to know how much they paid the surveyor and who the surveyor was. It is also my understanding that a tax was levied in order to address and update sewage issues in Natchitoches parish – well my neighbors and I are waiting and buying bottled water buy the case. I can totally relate to the people of Flint, Michigan.

  9. If the test was done on the 18th and showed contamination, why did the notice go out on the 20th? Seems like there were probably several days of contaminated water. And who knows how long it was contaminated before the test on the 18th.

  10. So, what happened? The article lists three possible causes of the bacteria contamination. Surely someone knows how it happened.

Comments are closed.