The Natchitoches Area Chamber of Commerce held its monthly luncheon Oct. 17, which provided a comprehensive update on healthcare in Natchitoches. Speakers included Kirk Soileau, CEO of the Natchitoches Regional Medical Center; Tom Matuschka, VP of Business Development and Philanthropy for NRMC; and Sarah Stewart, Radiation Oncology Administrator for the Northwestern Louisiana Cancer Center.
NRMC’s Organizational goals include:
- Be recognized by Press Ganey in the TOP 5% of Hospital Customer Satisfaction nationally, which is judged on how the hospital’s patients rate it and recommend it
- Be a top 100 Hospital in the US
- Earn the Malcolm Baldridge National Quality Award within 5 year
The hospital’s organizational focus includes:
- Zero patient harm
- Exceed quality goals and benchmarks
- Move to become a TOP 100 Hospital
- Become an organization where people want to join the team
- Not accept anything but an exceptional patient and family experience
Core Purpose: Care for the Natchitoches community
Mission: Excellence Everyday
Vision: Making the hospital people’s first choice for care
NRMC achieved the prestigious Pathway to Excellence designation by the American Nurses Credentialing Center. The ANCC Pathway to Excellence Program recognizes health care organizations that have the essential elements of an ideal nursing practice environment. There are currently 166 Pathway Organizations worldwide with only two in Louisiana.
The NRMC Wound Care Center has won three national awards in a row from Healogics, the nation’s largest provider of advanced wound care services. With four hyperbaric oxygen therapy chambers and a well trained team, NRMC’s Comprehensive Wound Care Center provides specialized treatment for chronic or non-healing wounds. The experienced team offers an effective means to promote healing, thereby helping to restore healthy tissue and skin.
Planned hospital expansion for the 2019 final year includes:
Revenue bonds under approval for growth and infrastructure projects (9 million)
Completion of the HVAC replacement authorized by the hospital board 7 years ago for 3.5 million (this project is 70% complete)
Reimbursement of the Rite Aid Building Property purchase and its renovation (12 month process) for healthcare use (4 million)
Expansion of the Comprehensive Wound Care Center through a new construction project and ED/Ambulance renovation (13 month project for 2.2 million)
Renovation project to open a Breast Center with 4D Digital Mammography, which should be completed under 90 days once a contractor has been selected after bids (500,000)
Tom Matuschka spoke about a Community Health Needs Assessment the hospital performed.
Sarah Stewart talked about the Cancer Center and its role in the Natchitoches community. It offers radiation oncology services including CT scanner for CT simulation, Monaco Treatment Planning System, Dual Energy Linear Accelerator for state-of-the-art radiation therapy, and Board Certified Medical Physicists and Dosimetrists. Medical oncology services provided include clinical trials, medical oncology, medical hematology and non-chemo and chemotherapy infusions. The Center is also able to offer new services including endocrinology and diabetes and thyroid management.
The Center averages 110 patients per year. Top Diagnoses (51% of total volume) include breast, lung, and prostate cancer. Patients come from all over Natchitoches, Sabine, Winn and Red River Parishes and more.