SWEPCO Asks for Calls to Report Any Remaining Hurricane Power Outages

SWEPCO is asking most Central Louisiana customers who remain without power after 10 p.m. last night (Tuesday-09/08/20) to report their outage again.

For some customers in the Hicks area, especially along Hwy. 121 to Leander, repair work will continue into Wednesday evening. Customers in the Hicks area who don’t have power by Wednesday night should report their outage again at that time.

“Hicks is one of our hardest hit communities, and work continues through the extensive damage in that area,” said Drew Seidel, SWEPCO vice president of Distribution Region Operations.

“As we finish work on all the main circuits, we know there may still be individual customers without power,” Seidel said. “Reporting any remaining outages will help assure that we don’t miss anyone in this final stage of service restoration.”

To report an outage call 1-888-218-3919.

Some customers have damage to their weatherhead, which will need to be repaired by a qualified electrician before SWEPCO can safely reconnect power. Typically, this is the pipe rising from the meter box and other parts of the service entrance, which can be pulled away from the building or otherwise damaged by high winds and downed trees. These facilities are owned by the customer. After repairs are made, call SWEPCO to have service reconnected restored.

As of 6 p.m. Tuesday, crews were working to restore service to about 2,500 Central Louisiana customers, including some new outages that occurred today.

SWEPCO has restored power to almost 40,000, or about 94% of the 42,000 customers who lost power in Bienville, DeSoto, Grant, Natchitoches, Red River, Sabine, Vernon and Winn parishes.

For all of SWEPCO, power has been restored to more than 133,000 customers, or 98%, of those without power after Hurricane Laura struck SWEPCO’s service area as a Category 2 storm on Thursday, Aug. 27.