The City of Natchitoches Utilities Department has been made aware of a scam targeting utility customers and advises all customers to be aware of similar scams in the area. Customers were contacted by persons claiming to be from Entergy demanding payment for a utility bill due within 30 minutes or services would be disconnected.

These calls were NOT made by the City of Natchitoches Utility Department. The City of Natchitoches Utility Department will not call customers to advise them that their services will be disconnected. Rather, notices are included in monthly utility bills for residential customers and on tags placed on the doors of businesses with past due accounts.

If you have questions regarding a collection call or outstanding bill, please call the City of Natchitoches Customer Service Center at 318-357-3844.